Ryzehosting - Host System Restart Due to Current Ryzen Issues – Incident details

All systems operational

Host System Restart Due to Current Ryzen Issues

Resolved
Partial outage 30 %
Started about 2 months agoLasted about 2 hours

Affected

Hostsysteme

Partial outage from 11:39 PM to 12:45 AM, Operational from 11:53 PM to 12:45 AM, Partial outage from 12:45 AM to 1:48 AM, Operational from 12:45 AM to 1:48 AM

Host Systems - AMD

Partial outage from 11:39 PM to 12:45 AM, Operational from 11:53 PM to 12:45 AM, Partial outage from 12:45 AM to 1:48 AM, Operational from 12:45 AM to 1:48 AM

ryzen01.nl.ryzehosting.com

Partial outage from 11:39 PM to 11:53 PM, Operational from 11:53 PM to 12:45 AM, Partial outage from 12:45 AM to 1:48 AM

ryzen02.nl.ryzehosting.com

Partial outage from 11:39 PM to 12:45 AM, Operational from 12:45 AM to 1:48 AM

ryzen03.nl.ryzehosting.com

Partial outage from 11:39 PM to 12:45 AM, Operational from 12:45 AM to 1:48 AM

Updates
  • Resolved
    Resolved

    DE:
    Der Neustart unseres Hostsystems ryzen01 ist abgeschlossen. Alle virtuellen Maschinen (VMs) wurden wieder gestartet.

    EN:
    The restart of our host system ryzen01 has been completed. All virtual machines (VMs) have been restarted.

  • Update
    Update

    DE:
    Der Neustart unseres Hostsystems ryzen02 ist abgeschlossen. Alle virtuellen Maschinen (VMs) wurden wieder gestartet.

    EN:
    The restart of our host system ryzen02 has been completed. All virtual machines (VMs) have been restarted.

  • Monitoring
    Monitoring

    DE:
    Der Neustart unseres Hostsystems ryzen03 ist abgeschlossen. Alle virtuellen Maschinen (VMs) wurden wieder gestartet.

    EN:
    The restart of our host system ryzen03 has been completed. All virtual machines (VMs) have been restarted.

  • Investigating
    Investigating

    DE:
    Aufgrund der aktuell beobachteten Störungen auf unseren Systemen ryzen01 und ryzen02 führen wir einen Neustart der Hostsysteme durch, um diese auf einen älteren Kernel zu booten. Ziel ist es, die Stabilität der virtuellen Maschinen wiederherzustellen. Bitte beachten Sie, dass bei weiteren Auffälligkeiten ein Support-Ticket erforderlich ist, damit wir die Ursache gezielt analysieren können.

    EN:
    Due to the currently observed malfunctions on our ryzen01 and ryzen02 systems, we are performing a restart of the host systems to boot them on an older kernel. This is intended to restore the stability of the virtual machines. If you notice any further issues, please open a support ticket so that we can analyze the cause in detail.