Ryzehosting - Notice history

The technician informed us that there had recently been an issue with a power sub-distribution system in the data center, affecting several servers with Ryzen and Intel Core processors.

All servers are now being restarted and the host system is being monitored. The reason for this failure is being investigated.

The bug has been fixed. However, new processors will be installed later today to permanently avoid this problem.

All servers have been restarted and will be monitored over the next few hours. The issue has been escalated to a technician and will be reviewed throughout the day.

Servers are now restarted and the error is forwarded to the technician

Due to an internal process, an error occurred on 01.03.2025 during the automatic renewal of approx. 850 .de domains. As a result, these domains were temporarily inactive. After intensive coordination with our provider and DENIC, a solution was worked out immediately.

We will start tomorrow, 05.03.2025, to restore every affected domain - free of charge for the customer. They will then be fully available again. Please note that the restoration process may take some time due to the high manual effort involved.

According to information from our registrar, the affected domains have been deleted. Our registrar is in contact to arrange for the domains to be restored. As it is a weekend, processing may be slightly delayed. The exact circumstances are still being investigated.

Important: All affected domains are in the redemption period (30 days). This means that no domain is permanently lost and all can be restored.

Today, starting at around 3:00 a.m., there were partial disruptions in our network. Several dedicated servers were affected. Unfortunately, due to inadequate alarm mechanisms, we only became aware of this problem late, which unnecessarily delayed the resolution.

The cause was a bug in JunOS that caused 4 access switch bundles to fail. Unfortunately, analyzing the cause was time-consuming.

We sincerely apologize to all affected customers for this downtime. As compensation, we are offering each affected customer a 3-day credit. At the same time, we will fundamentally revise our alarm systems in order to be able to detect such problems earlier and resolve them more quickly in the future."

All affected servers, including xeon2697v3-1 , are currently being brought up.