Ryzehosting - Notice history

All systems operational

100% - uptime

power supply - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
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cooling - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
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network - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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DDoS Protection - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
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Fiber-Connection to FRA - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Fiber-Connection to AMS - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
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100% - uptime
100% - uptime

ryzehosting.com - Operational

100% - uptime
Jan 2025 · 99.86%Feb · 100.0%Mar · 100.0%

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Jan 2025
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dash.ryzehosting.com - Operational

100% - uptime
Jan 2025 · 99.86%Feb · 100.0%Mar · 100.0%

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Jan 2025
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dash.ryzehosting.com/api - Operational

100% - uptime
Jan 2025 · 99.86%Feb · 100.0%Mar · 100.0%

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Jan 2025
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mgmt.ryzehosting.com - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 99.65%Mar · 100.0%

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games.ryzehosting.com - Operational

100% - uptime
Jan 2025 · 99.86%Feb · 100.0%Mar · 100.0%

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Jan 2025
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100% - uptime

mail.ryzehosting.com - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025
100% - uptime
100% - uptime

xeon01.nl.ryzehosting.com - Operational

100% - uptime
Jan 2025 · 99.86%Feb · 99.99%Mar · 99.97%

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Jan 2025
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xeon02.nl.ryzehosting.com - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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xeon03.nl.ryzehosting.com - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
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100% - uptime

ryzen01.nl.ryzehosting.com - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
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ryzen02.nl.ryzehosting.com - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
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ryzen03.nl.ryzehosting.com - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
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100% - uptime

backup02-fra01.ryzehosting.com - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
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100% - uptime

vweb01.ryzehosting.com - Operational

100% - uptime
Jan 2025 · 99.86%Feb · 100.0%Mar · 100.0%

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Jan 2025
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100% - uptime

vpn01.nl.ryzehosting.com - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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vpn02.nl.ryzehosting.com - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
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vpn03.nl.ryzehosting.com - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
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vpn04.nl.ryzehosting.com - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
Feb 2025
Mar 2025
100% - uptime

ns01.ryzehosting.com - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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ns02.ryzehosting.com - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
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ns03.ryzehosting.com - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
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ns04.ryzehosting.com - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
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ns05.ryzehosting.com - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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ns06.ryzehosting.com - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2025
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Notice history

Mar 2025

Crash vom Host Node Xeon 01
  • Resolved
    Resolved

    The bug has been fixed. However, new processors will be installed later today to permanently avoid this problem.

  • Monitoring
    Monitoring

    All servers have been restarted and will be monitored over the next few hours. The issue has been escalated to a technician and will be reviewed throughout the day.

  • Identified
    Identified

    Servers are now restarted and the error is forwarded to the technician

  • Investigating
    Investigating

    A crash of the host system was reported by the monitoring

Issue Affecting All .de Domains
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Due to an internal process, an error occurred on 01.03.2025 during the automatic renewal of approx. 850 .de domains. As a result, these domains were temporarily inactive. After intensive coordination with our provider and DENIC, a solution was worked out immediately.

    We will start tomorrow, 05.03.2025, to restore every affected domain - free of charge for the customer. They will then be fully available again. Please note that the restoration process may take some time due to the high manual effort involved.

  • Identified
    Identified

    According to information from our registrar, the affected domains have been deleted. Our registrar is in contact to arrange for the domains to be restored. As it is a weekend, processing may be slightly delayed. The exact circumstances are still being investigated.

    Important: All affected domains are in the redemption period (30 days). This means that no domain is permanently lost and all can be restored.

  • Investigating
    Investigating

    We are currently experiencing an issue that affects all .de domains. Due to an unknown error on the side of our registrar, all .de domains have entered RGP (Redemption-Grace-Period), which should only occur in case the domain is not renewed. This is clearly not intended and there is no need to renew the Domains! We have already reached out to our registrar to address the situation and are actively working towards a resolution.

Feb 2025

partial failure of the network
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We have identified that some dedicated servers and internal networks have experienced network outages due to a switch failure. The responsible team has been immediately informed and is already working to resolve the issue as quickly as possible.

partial failure of the network
  • Resolved
    Resolved

    Today, starting at around 3:00 a.m., there were partial disruptions in our network. Several dedicated servers were affected. Unfortunately, due to inadequate alarm mechanisms, we only became aware of this problem late, which unnecessarily delayed the resolution.

    The cause was a bug in JunOS that caused 4 access switch bundles to fail. Unfortunately, analyzing the cause was time-consuming.

    We sincerely apologize to all affected customers for this downtime. As compensation, we are offering each affected customer a 3-day credit. At the same time, we will fundamentally revise our alarm systems in order to be able to detect such problems earlier and resolve them more quickly in the future."

  • Investigating
    Investigating

    We have identified all network outages on dedicated servers and internal networks and immediately escalated them to the appropriate team for resolution as quickly as possible.

Emergency reboot of xeon2697v3-1
  • Resolved
    Resolved

    All affected servers, including xeon2697v3-1 , are currently being brought up.

  • Identified
    Identified

    The server xeon2697v3-1 will be restarted shortly due to an unexpected problem.

Jan 2025

Restarting the infrastructure due to updates
  • Completed
    Friday January 2025 at 11:10 PM
    Completed
    Friday January 2025 at 11:10 PM
    Maintenance has completed successfully
  • In progress
    Friday January 2025 at 11:00 PM
    In progress
    Friday January 2025 at 11:00 PM
    Maintenance is now in progress
  • Planned
    Friday January 2025 at 11:00 PM
    Planned
    Friday January 2025 at 11:00 PM

    Due to planned system updates, our servers will be restarted briefly on February 1, 2025 at 00:00 to fully implement the updates. The restart will take a maximum of 10 minutes. Since not all servers are restarted at the same time, the server may not go offline exactly at 00:00 and may not be back online after 10 minutes. The restart will take place gradually within this time frame. Dedicated servers are not affected by this process.

Crash vom Host Node Xeon 01
  • Resolved
    Resolved

    There was an unexpected crash on the host system xeon01.nl.ryzehosting.com

Network outage - xeon01.nl.ryzehosting.com
  • Resolved
    Resolved

    Problem has been resolved and all servers are restarting

  • Identified
    Identified

    A network outage was detected on xeon01. The problem is already being worked on

Hard drive failure in RAID
  • Resolved
    Resolved

    The backup server was replaced with a completely new system.

  • Identified
    Identified

    One of our HDDs in the RAID has failed, causing the current disruptions to backup01.fra01.ryzehosting.com. We are already working on fixing the problem. The move to the larger backup server (backup02.fra01.ryzehosting.com) will take place as soon as the delivery of the new HDDs has arrived.

infrastructure maintenance work
  • Completed
    Monday January 2025 at 9:00 PM
    Completed
    Monday January 2025 at 9:00 PM
    Maintenance has completed successfully
  • In progress
    Monday January 2025 at 8:30 PM
    In progress
    Monday January 2025 at 8:30 PM
    Maintenance is now in progress
  • Planned
    Monday January 2025 at 8:30 PM
    Planned
    Monday January 2025 at 8:30 PM

    To improve the infrastructure, we are performing scheduled maintenance that will last approximately 30 minutes. All servers will remain online and fully available during this time.

Jan 2025 to Mar 2025

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